![]() ![]() ![]() ![]() Neither bug has fixes or solutions, and they have refused to refund, let alone help recovering my files.Paragon Software Group, a recognized data storage provider, is releasing the free Paragon Backup and Recovery for Mac, delivering an ultra-fast, easy, one-click image-based backup for Catalina Mac systems.Īs the company’s tests show, it can take Paragon Backup and Recovery for Mac only nine minutes to complete a full backup of a 131GB disk on a 2018 Mac Mini equipped with a T2 chip. I was running Paragon's HFS+ software for just 13 days before this corruption happened, and this is the second bug I have tried to get support for (the first was the software refuses to register). I can't stop working for a week, so by now I have had to re-create the files. After another 4 days Paragon told me their software drivers cannot be to blame as they do not write to disks. After 4 days they told me to uninstall and reinstall their software - it is as obvious on my support call as it is here that that is irrelevant to the issue. I have been trying to get help from Paragon's customer support. How might they be visible to the copy operation but invisible to ls -a? So I cancel the copy, hoping to find a way of recovering the data.Īny ideas how can I recover my hidden files? Somehow, while they are found by the OS X copy command, they are hidden from ls, sudo ls -a, and the Finder GUI. This gives me hope that the files do still exist on the drive. Yet the file is not visible with OS X Finder or using the ls -a command. ![]() However, when I try to copy in the files from a backup, the copy stops, saying there is already a file with that name in the destination folder. On discovering the files were missing, I went to copy these old files back to the same directory that has been partially emptied by Paragon HFS+, using OS X Sierra Finder. Suddenly half the files in a directory have gone missing.Ī few months ago I copied the files onto an external drive. I have been using Paragon HFS+ to get write access to my Mac HFS+ partition from within Windows 8. ![]()
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